FAQ

You Have Q's, I have A's

I'm part of the Endless Bag of Dice and can't access my account, what do I do?

If you never set up an account on the website (which is different than your subscription) you can sign up for one. Just use the same email you used when signing up for the Endless Bag of Dice.

https://thecriticaldice.com/account/login

After that, if you want to manage your account, you can log in with that same link.

I haven't gotten my Endless Bag of Dice yet, what's up with that?

The Endless Bag of Dice normally starts shipping out on the first week of the month.

Another possibility is if you have the Annual Subscription it ships on the same date each month. So if you originally placed the order on the 20th of the month you will continue to get yours on the 20th of each month.

Regardless, when your Bag ships you will get a notification and tracking info from USPS.

Are you a big company?

Nope. Critical Dice is just me, my laptop, my cell phone and my family.

Do you only sell dice?

No. I have tools like The Deck of Stories, shirts, stickers and rings.

Why are your prices so low?

It's true, my prices are lower than places like Amazon. I love to network with suppliers from all over the world to source my products and that means great deals. Because I sell in my own online store, I don't have to pay big fees to a platform either.

How long will it take for my purchase to arrive?

Since your purchase may contain multiple items that will be fulfilled from different locations, it could take anywhere from a few days to a few weeks (especially if you are international). I do this to keep my prices and your shipping as low as I can.

How do I contact you?

You can talk to me (Jason) by:

1) Email me at thecriticaldice@gmail.com

2) DM me on Instagram @criticaldice