FAQ

You have Q's, we have A's!

I'm part of the Endless Bag of Dice and can't access my account, what do I do?

If you never set up an account on the website (which is different than your subscription) you can sign up for one. Just use the same email you used when signing up for the Endless Bag of Dice.

https://thecriticaldice.com/account/login 

After that, if you want to manage your account, you can log in with that same link.

I haven't gotten my Endless Bag of Dice yet, what's up with that?

The Endless Bag of Dice typically starts shipping out on the first week of the month.
If you have the Annual Subscription, it ships on the same date each month. So, if you originally placed your Annual order on the 20th of the month, you will continue to get yours on the 20th of each month. 
Whenever your Endless Bag ships, you should get a notification and tracking info from USPS.

Are you a big company?

Only at heart! Critical Dice is made up of just six individuals who love dice, tabletop gaming, and anime. (Ok, only most of us love anime.)  

Do you only sell dice?

For now! We have biiiiig plans to eventually sell all sorts of cool stuff like board games, miniatures, stickers, pins, candles, and maybe even pencils! Stay tuned!  

Why are your prices so low?

We love to network with suppliers from all over the world to source our products - and that means great deals!

How long will it take for my purchase to arrive?

We're in the office packing and shipping everything by hand three days a week (Monday, Wednesday, Friday)! Everything else is up to the post office, and there are occasionally delays, especially when it comes to international shipping.

How do I contact you?

You can contact us at hello@thecriticaldice.com!